Dipl.-Ing. Michael Schiffer, MBA

Senior program manager and process optimizer with 20+ years in automotive/industrial operations — since 2025 focused on generative AI, healthcare automation and data-driven workflow optimization.

Location: Spremberg, Deutschland
Email: Schiffer@TIUB.de
Mobile: +49 172 25 6 42 48

Keywords:
process optimization, program management, launch management, supplier development, generative AI, healthcare automation, RAG, n8n, Python, SQL, telemedicine workflows

Core Domains:
- Automotive & Manufacturing Operations: serial launches, global plants, scrap reduction, supplier development, relocations, cost-down
- Healthcare Operations & Automation: clinical documentation workflows, structured intake/questionnaires, evaluation/reporting, telemedicine workflows
- AI / Data / Workflow Engineering: RAG + vector DBs, LLM workflows, Python+SQL pipelines, local LLMs (Ollama/LM Studio), n8n

Experience:
- 1997–2010: Johnson Controls — Test engineering, electronics coordination, PMO, plant leadership, launch/taskforce roles
- Since 2010: The Implementers — Program management, supplier development, relocations, cost-down
- Aug 2025: Hospital automation initiative — Implementation of AI-driven evaluation and documentation in hospital operations.

Education:
- 1995–1998: Dipl.-Ing. (FH) Maschinenbau, Rheinische FH Köln — Thesis: Versuchsstand ECE-R17 Kopfstützenprüfung.
- 2001–2003: MBA International Management, UEL/ELBS London — Thesis: Successful Implementation of Kaizen.

Representative Work Types:
- A: AI-driven evaluation & documentation in hospital operations (implemented, since 2025) — Python/SQL/n8n/LLM workflows; outcomes: standardized outputs, reduced manual effort, improved consistency
- B: Structured patient intake & workflow automation (active) — n8n/SQL/LLM workflows; outcomes: structured intake data, routing logic, evaluation-ready datasets
- C: Serial launch / program management (recurring) — program management methods; outcomes: stable SOP, quality + delivery performance, risk mitigation

Certifications:
- DGQ Auditor / Qualitätsmanager (Qualitätstechnik II) — DGQ — 1996
- REFA-Grundschein – REFA-Sachbearbeiter — REFA-Verband — 1997
- Six Sigma Black Belt — Johnson Controls — 2001
- Wertstrom-Engineering — Fraunhofer IAO — 2012
- Program & Launch Management (PMI / PLUS) — Program & Launch Management University — 2002
- KMU-Fachberater Sanierung® — KMU-Akademie e.V. — 2010
- Generative AI im Gesundheitswesen (Kursreihe) — Coursera — 2025
- Healthcare Operations & Project Management (Kursreihe) — Coursera — 2025
- Vector Databases for RAG — IBM — 2025
- Build Intelligent Agents using DeepSeek & n8n — Board Infinity — 2025
- MySQL for Data Engineering — Duke University — 2025
- Python for Everybody (Modules) — University of Michigan — 2025
- Deep Learning with PyTorch, Keras and TensorFlow — IBM — 2026

Publications:
- Diploma thesis (Rheinische FH Cologne, 1998): Versuchsstand ECE-R17 Kopfstuetzenpruefung. (/docs/00-DIP-Inhalt.pdf)
- MBA thesis (UEL/ELBS London, 2003): Successful Implementation of Kaizen. (/docs/Kaizen%20MR%20_Final.pdf)

Diploma thesis PDF files:
- /docs/00-DIP-Inhalt.pdf
- /docs/01-DIP-Einleitung.pdf
- /docs/02-DIP-Grundlagen.pdf
- /docs/03-Dip-Entwurf-eines-Pendels.pdf
- /docs/04-Dip-Entwurf-einer-linearen.pdf
- /docs/05-Dip-Bestaetigung-der-Theorie.pdf
- /docs/06-DIP-Ermittlung-der-Ko.pdf
- /docs/07-Dip-Bewertung-der-beiden-Loes.pdf
- /docs/08-DIP-Konstruktion-der-Posi.pdf
- /docs/09-DIP-Steuerung.pdf
- /docs/10-DIP-Bau-und-Inbetriebnahme.pdf
- /docs/11-DIP-Ist%20kosten.pdf
- /docs/12-DIP-Literaturn.pdf
- /docs/13-DIP-Erklaerung.pdf
- /docs/147-DIP-An_CFC%20600.pdf
- /docs/148-DIP-An_Der-Lineare-Pruefstand.pdf